SERVICE CREW

Core Responsibilities

• Customer Service: Welcome guests, provide menu recommendations, and handle inquiries or complaints promptly.
• Order Taking & Fulfillment: Accurately process dine-in, takeaway, or delivery orders and relay them efficiently to the kitchen or bar.
• Cashiering: Process payments via cash, credit card, or digital wallets using POS systems.
• Maintenance & Hygiene: Keep dining areas, counters, and workstations clean, sanitized, and fully stocked according to health and safety standards.
• Inventory: Assist with unpacking deliveries, restocking supplies, and rotating stock to prevent spoilage.[1, 2, 3, 4, 5, 6]

Key Requirements

• Education & Experience: Minimum educational requirements are generally flexible, though previous F&B, hospitality, or retail experience is strongly preferred.
• Physical Stamina: Ability to work on your feet, multitask in fast-paced environments, and lift moderate loads.
• Availability: Flexibility to work varied shifts, including weekends, public holidays, and late hours.
• Soft Skills: Strong interpersonal skills, a positive attitude, and the ability to work well within a team. [1, 2, 3, 4, 5]