*URGENT* Customer Service Executive/ Dental Surgery Assistant (Healthcare, Central, 5.5 days) - HWX

Customer Service Executive

• Be accountable for overall Quality of Service and Patient Satisfaction rate
• Handle and resolve our patient’s enquiries and/or grievances in a tactful manner
• Identify opportunities to recommend suitable treatment plans to our patients
• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries

Must have at least 2 years of experience in similar capacity

Excellent interpersonal and communication skills

Dental Surgery Assistant

• Assist Dental Surgeons in all clinical practices
• Assist in preparing, sterilizing of dental instruments and environment pre and post procedures
• Comply with work safety regulations in handling dental instruments and equipment
• Ensure high standard of infection control and other quality control measures
• Maintain and ensures cleanliness of all clinic facilities
• Liaise closely with patients and build good rapport with patients
• And ad-hoc duties as instructed by the Clinic Manager

Requirements

Minimum 2 years of experience in dental assisting

Preferably Nitec in Dental Assisting or Certificate in Health Care Assistance Course

[email protected]

Subject: Customer Service Executive/ Dental Surgery Assistant

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599