Data Center Operation Engineer

Responsibilities

Data Centre Operations Management

· Ensure incidents are responded and attended to, or escalated for resolution based on criticality, impact and SLA.

· Hands on operations on air & liquid cooling systems and electrical systems in a data centre environment.

· Active participation in continuous improvement of operations and processes with understanding of GPU oriented data centre requirements.

· Coordinate and obtain security clearances for visitors and vendors to enter Singtel’s GPU-as-a-Service (GPUaaS) data centre.

· Manage and ensure vendors adhere to WSH and House regulations throughout their duration of work in the data centre.

• This role may require availability outside standard work hours, including nights, weekends and public holidays.

Data Centre Facilities Management

· Perform monitoring of data centre facilities and infrastructure regular function in both upstream and downstream (Power, Cooling, Leakage Detection, Environmental Control, etc)

· Update and maintain all DC related documentation, including reports generation when

required

· Coordinate with various stakeholders to resolve technical and processes issues in SingTel’s GPU-as-a-Service (GPUaaS) data centre.

· Ensure adherence to all standard operating procedures(SOP), method of procedures (MOP),

and emergency response procedures (ERP) established for critical GPU-as-a-Service (GPUaaS) operations.

· Utilize expertise in power and cooling requirements for both air & liquid-cooled servers to support ongoing operational enhancements and strategic planning.

· Apply understanding of latest data centre technologies to coordinate maintenance and shutdowns with stakeholders and vendors, ensuring optimal system reliability.

· Preparation of monthly Facilities Management report on data centre health status

· Identify potential risks relating to occupational and health within data centre

· Visual inspection of servers and cooling distribution units in data centre.

· Perform troubleshooting for servers together with remote engineering team.

Requirements

· Diploma in Mechanical/Electrical Engineering/Build Services or a related discipline

· Broad understanding of data centre infrastructure electrical and mechanical systems, fire safety and protection, building management systems (BMS), equipment maintenance, space planning, and the development of mission-critical facilities.

· Experienced in the maintenance and upkeep of various datacentre equipment, with a focus on electrical and mechanical systems.

· Team-oriented, while demonstrating ability to function effectively independently.

· Organized and adaptive to changes in work schedules and arrangements.

· An enthusiastic and inquisitive mindset, with a strong willingness to learn and acquire new skills in state-of-the-art, GPU-oriented data centre technology.