Operation Supervisor

SUHANG XIANGBAN PTE. LTD.

· Shift Management: Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision: Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service: Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development: Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control: Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management: Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling: Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling: Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.