Marcom Coordinator - DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marcom Coordinator, you'll support the Marketing & Communications team in executing creative campaigns and initiatives that drive revenue, enhance brand awareness, and strengthen the hotel's presence in the local market. Working closely with the Marcom Manager, you'll assist in coordinating marketing activities across Rooms, Food & Beverage, Banquets & Weddings, and Meetings & Events, while supporting content creation, promotional materials, social media, and marketing communications. You'll also help build and maintain strong relationships with guests, media partners, local communities, and vendors to ensure consistent brand messaging in line with Hilton's standards. Through your creativity, organisation, and passion for hospitality, you'll play an important role in showcasing the hotel and creating memorable experiences for guests.

Job Description & Requirements

As the Marcom Coordinator, you will be responsible for performing the following tasks to the highest standards:

• Support the Marcom Manager to create and execute the hotel’s annual marketing plan.
• Assist the Marcom Manager to carry out group marketing media core responsibilities: marketing planning, print and advertising design and production, content management, public relations, hotel promotion and events, and social media management.
• Build sustained hotel awareness by sending press releases for new hotel stories, promotions, or events to the media, business publications, and the local community.
• Assist the Marcom Manager in managing the hotel's marketing activities, including budget, guest list, agenda / plan, media participation, photography / video and gifts.
• Assist the Marcom Manager to design and produce hotel and marketing materials according to brand standards.
• Manage the hotel’s image database, including official hotel photos and event photos for hotel promotion.
• Assist the Marcom Manager to manage the social media platform of the hotel, support strategic promotional activities and establish the hotel customer database.
• Follow competitors' visibility and promotional activities, assisting the Marcom Manager in making full use of information when developing strategies.
• Carry out any other reasonable duties and responsibilities as assigned.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Hospitality: We are passionate about delivering exceptional Guest experiences.
• Integrity: We do the right thing all the time.
• Leadership: We are leaders in our industry and in our Communities.
• Teamwork: We are team players in everything we do.
• Ownership: We are owners of our actions and decisions.
• Now: We operate with a sense of urgency and discipline.
• Bachelor’s / College degree in Marketing, Mass Communications, Media or related field.
• At least 2 years of relevant work experience or 4 years of university education and work experience equivalent combined.
• Strong time management skills and able to complete multiple tasks.
• Strong writing skills in Chinese and English to meet business needs.
• Proficient in the use of all Microsoft Office software.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.