Process Assurance Analyst- Contract

Contract role

Good to have banking experience

Responsibility

• Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.
• Provide risk and governance process support across GIPS units, currently Service Recovery, Change Management, & Network Engineering.
• Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.
• Controlling EUC , maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.
• Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to
• Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.

Essential

• Strong attention to details, excellent analytical and reporting skills.
• Good internal communications, written and verbal communication skills.
• Microsoft Access, Excel, and PowerPoint