Deputy Manager- HR and Office Administration
U3 INFOTECH PTE. LTD.
The Opportunity
We are seeking a dynamic and detail-oriented Deputy Manager – HR & Office Administration to join our clients high-performing team. This is a unique opportunity to be at the intersection of people strategy and operational excellence in a fast-paced, global environment.
As a key partner to the Singapore HR Head, you will translate strategic HR priorities into seamless day-to-day execution while creating an exceptional employee experience. You'll lead HR operations and office administration for our Singapore entities, ensuring best-in-class service delivery, compliance excellence, and a workplace culture that inspires performance.
What You'll Do
Drive End-to-End HR Excellence
- Orchestrate the complete employee lifecycle—from onboarding through offboarding—ensuring every touchpoint reflects our commitment to people excellence
- Ensure flawless execution of HR transactions including contracts, employee records, confirmations, transfers, promotions, and organizational changes
- Champion compliance with Singapore employment legislation, MOM regulations, and internal governance frameworks
- Quality-assure HR documentation and processes, serving as the go-to expert for operational HR matters
- Lead continuous improvement initiatives that elevate HR process efficiency and standardization
- Optimize HR systems and employee databases for accuracy and usability
Deliver Exceptional Employee Benefits & Services
- Administer comprehensive employee benefits programs including insurance, wellness initiatives, leave management, and employee assistance programs
- Drive accuracy in HR reporting, data reconciliation, and record management
- Support annual compensation reviews, bonus administration, and strategic employee communications
Enable Global Mobility
- Oversee all work pass administration (EP, SPass, DP) with precision and timeliness
- Coordinate seamless relocation and onboarding experiences for expatriate employees and their families
- Ensure 100% compliance with immigration regulations and documentation requirements
Elevate Employee Experience
- Champion employee engagement, wellness, recognition, and experience initiatives that make workplace exceptional
- Serve as a trusted advisor to employees and managers on HR policies, procedures, and employee relations
- Handle sensitive matters including disciplinary processes, grievances, and workplace investigations with professionalism and confidentiality
- Create a culture of responsive, employee-centric HR service delivery
Lead Workplace Excellence
- Lead and inspire the Office Administration team to deliver outstanding day-to-day office operations
- Oversee facilities management, workplace services, vendor relationships, and office maintenance to world-class standards
- Manage office budgets, procurement, and administrative contracts strategically
- Ensure workplace health, safety, security, and business continuity protocols are maintained
- Coordinate travel, visitor management, executive support, and workplace services seamlessly
- Optimize office assets, inventory, and administrative resources
Develop Your Team
- Provide coaching, mentorship, and daily guidance to HR Executives, Office Administrators, and support staff
- Allocate work effectively, monitor performance, and ensure service excellence
- Build team capabilities and foster professional growth
Ensure Governance & Compliance
- Maintain rigorous compliance with internal policies including Code of Conduct, Data Privacy, Anti-Bribery & Anti-Corruption frameworks
- Support internal and external audits through meticulous documentation and record-keeping
- Drive continuous improvement through HR projects, process enhancements, system implementations, and policy development
What You Bring
Essential Qualifications
- Bachelor's Degree in Human Resources, Business Administration, Management, or related discipline
- 6–8 years of progressive HR experience with comprehensive exposure to HR operations and office administration
- Deep knowledge of Singapore employment legislation, MOM regulations, payroll administration, and employment practices
- Proven expertise in expatriate administration and immigration matters
- Demonstrated ability to juggle multiple priorities and deliver excellence in fast-paced environments
Preferred Experience
- Experience managing HR and administrative teams in regional or multinational environments
- Track record of process improvement and operational excellence initiatives
- Exposure to HR systems implementation and digital transformation