Sr Asst Manager, Innovation Research & Implementation Support

Family Group: Administration

JOB SUMMARY

We are seeking a motivated and detail-oriented individual to support the Clinical Research & Innovation Office (CRIO) in advancing healthcare transformation through research and innovation implementation. The successful candidate will support the Innovation and Research Implementation Support (IRIS) unit by providing operational coordination and administrative support to facilitate the implementation of research and innovation projects within clinical care settings. In addition, the role will provide data coordination and basic data management support to enable project tracking, reporting, and compliance with institutional data governance requirements.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC (80%)

Innovation and Research Implementation Support (IRIS)

Project Coordination & Implementation Support

Support the coordination and administrative support for research and innovation projects under IRIS by working closely with clinical teams and internal stakeholders

Assist in the development and documentation of implementation plans, timelines, and deliverables

Grant & Resource Coordination

Support the identification of relevant grant opportunities and assist teams with administrative aspects of grant preparation

Coordinate submission timelines, documentation, and internal review processes

Process Mapping & Workflow Support

Assist in mapping project workflows and identifying key institutional processes (e.g. approvals, onboarding requirements)

Liaise with stakeholders to facilitate smooth navigation of institutional procedures

Data Tracking & Reporting

Maintain and update project tracking databases, including key milestones, outputs, and outcomes

Support the collation of data for reporting purposes, including basic analysis of project metrics and performance indicators

Assist in preparing regular reports and dashboards to monitor progress and implementation outcomes

Documentation & Knowledge Management

Consolidate project documentation, templates, and learning points

Support the development of a repository of best practices and implementation resource

Support the preparation of communication materials, including reports, presentations, and success stories

Stakeholder Engagement & Coordination

Provide administrative and logistical support for meetings, workshops, and knowledge-sharing sessions, such as coordinating meetings, preparing materials, and documenting discussions for internal committees or working groups

Coordinate communications across stakeholders involved in IRIS initiatives

Data Coordination & Support

Data Request Review & Coordination

Support the review and tracking of data requests from institutional researchers and internal stakeholders.

Check submissions for completeness and compliance with approved protocols and governance requirements.

Liaise with researchers, data owners, and relevant offices (e.g. research administration, IRB) to clarify requests and timelines.

Data Handling & De-identification

Assist with de-identification and anonymisation of datasets in accordance with institutional policies and local regulations.

Data Extraction & Reporting

Perform basic data extraction from electronic health record systems based on standard operating procedures

Prepare Excel-based reports, summaries, and tables to support research administrative purposes

GENERAL (20%)

Support the implementation of institutional initiatives that strengthen research infrastructure and research governance.

Contribute to the development and improvement of research policies, guidelines, and operational workflows.

Participate in institutional committees, workgroups, or taskforces related to research development and governance where required.

Perform other duties as assigned to support the mission and objectives of the research office.

Bachelor’s degree in Life Sciences, Public Health, Health Services Research, or a related healthcare discipline

At least 2–4 years of relevant experience in healthcare administration, research support, data support, or project management

Experience working with clinicians, researchers, or within a hospital, including handling queries and requests from multiple stakeholders will be advantageous

Strong coordination and organisational skills, with the ability to manage multiple tasks and timelines

Proficiency in Microsoft Excel and basic data handling

Ability to collate, organise, and present data in a clear and structured manner

Basic understanding of clinical research processes, data governance, or healthcare operations is advantageous

Good communication and stakeholder management skills

Detail-oriented with strong documentation and administrative capabilities

Ability to work collaboratively in a fast-paced, multidisciplinary environment