SENIOR EXECUTIVE, ACAD ADMIN & OPERATIONS - HMIS
NPO Ngee Ann Polytechnic
[What the role is]
This is a 2-year contract for an Senior Executive, Acad Admin & Operations position in the School of Humanities & Interdisciplinary Studies.
[What you will be working on]
Your responsibilities will include, but are not limited to, the following:
Time-Tabling & Resource Planning
Manage the planning, development and administration of academic timetables, class schedules, student groupings and scheduling arrangements to optimise learning delivery, teaching capacity, and the utilisation of facilities and resources.
Support teaching allocation, workload management and resource planning by projecting manpower, specialised facility and space requirements to meet academic delivery needs.
Ensure compliance with institutional timetabling policies, procedures and governance requirements while balancing operational priorities and stakeholder needs.
Serve as the subject matter expert for time-tabling systems and processes, partner stakeholders to drive process improvements, system enhancements and integration with student administration platforms.
Academic & Operations Support
Provide operational support for academic quality initiatives, accreditation exercises and audit requirements including the maintenance of documentation, records and reports necessary to support quality assurance and continuous improvement efforts.
Maintain the accuracy, integrity and timeliness of academic records, module information and student data across relevant systems, ensuring compliance with data governance and reporting requirements.
Act as a key liaison for module administration and learning management systems (e.g. Brightspace), supporting module setup, user administration and system-related processes.
Partner academic staff and stakeholders to enhance system adoption, user experience and digital learning processes.
Support the implementation, review and continuous enhancement of academic administration processes by leveraging technology, data analytics and best practices to strengthen operational effectiveness and service delivery.
Perform other administrative duties as assigned
[What we are looking for]
Relevant experience in academic administration, timetabling, scheduling, operations management or a related field will be an advantage
Strong organisational skills with the ability to manage multiple priorities effectively.
Meticulous and detail-oriented, with strong analytical, problem-solving and critical-thinking skills
Proficient in data analysis, reporting and digital tools such as Microsoft Excel, Power Automate and Power BI
Ability to work independently and collaborate effectively across departments and stakeholder groups.
Strong communication, interpersonal and stakeholder management skills, with the ability to engage and influence diverse stakeholders.
Demonstrates initiative, adaptability and a continuous improvement mindset.