Business Operations Analyst

Join a dynamic team where you will play a key role in enhancing processes and governance frameworks. This position offers a unique opportunity to impact operational strategies and performance management.

Responsibilities

• Contribute to projects aimed at improving processes and performance management systems.

• Analyze data to support decision-making and identify trends for issue resolution.

• Prepare reports and presentations communicating project updates and recommendations for executive audiences.

• Execute components related to operations strategy development.

• Conduct market research and analysis to support management decision-making.

• Provide sales data analysis to the Operations Excellence Team to inform sales strategies.

• Monitor store sales and KPIs to accurately compile sales-related commissions and incentives.

• Support new store openings, closures, product launches, and events.

• Co-manage Brand Ambassadors, including roster management and sales data sharing with agencies.

• Maintain positive relationships with external vendors and agencies.

• Identify opportunities for improvement and recommend solutions to enhance operational efficiency.

• Manage relationships with external vendors, ensuring compliance with contractual obligations and quality standards.

• Collaborate with internal stakeholders and the legal department to uphold contractual interests.

• Review existing processes to identify inefficiencies and recommend enhancements.

• Oversee operational permit clearance and renewal for seamless operations.

• Ensure administrative tasks such as invoices and payments are completed punctually.

• Promote productive collaboration with team members and stakeholders.

• Adhere to retail standards, operational procedures, and compliance policies.

• Undertake any other ad-hoc assignments as required to support organizational needs.

Requirements

• Diploma or Degree in a relevant discipline.

• 1-2 years of experience in a business analyst role preferably within the retail sector.

• Proficiency in Microsoft Office Suite, with strong skills in Excel (including formulas and pivot tables), PowerPoint, and familiarity with Power BI for data presentation (not mandatory but advantageous).

• Demonstrated ability to create reporting templates from scratch.

• Highly adaptable, with a proven ability to navigate new challenges efficiently.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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