Manager, Loans Agency

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over three hundred financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overview

A facility agent acts as the primary point of contact between the transaction parties to a syndicated loan. Whilst appointed toco-ordinate the communication between clients, lenders and business partners, the Facility agent is also responsible for managing the flow of funds and providing on-going transaction support during the lifecycle of a deal.

In their role as facility agent (and/or security agent) the agency team are part of an agency platform and oversee a wide range of deals originating from various industry sectors including but not exclusive to Diversified Corporates, Financial Institutions (predominately Insurance and Investment Funds), Transportation, Infrastructure, Real Estate and AcquisitionFinance.

Role

Working in a self-coordinating Client Loyalty Team (CLT) you will become part of a small team dedicated to maximising their potential and providing outstanding client service. In a market where speed and flexibility are key, continuous improvement and being responsive to the needs of our clients is a must.

Main Duties and Responsibilities of Role

• Review of the facility documentation from an operability perspective to ensure that ING’s standards and the latest APLMA/LSTA templates are adhered to. Collaborate with the originating business and legal counsel in terms of comments raised, to ensure that such points are negotiated to a successful outcome.
• Identify and collate the information required to on board a new deal whilst ensuring that all documentation is received on a timely basis. Liaise with legal counsel to ensure that relevant CPs are fulfilled and proactively manage the deal closing process, including funds flow.
• Co-ordinate loan closing and primary syndication from an agency perspective, ensuring that a collaborative relationship is achieved and maintained with the originating business, syndications and any other stakeholders.
• Deal set up and ongoing deal management in LoanIQ with reference to the facility agreement.
• Proactively oversee and manage the non-operational aspects of deals, including amendments, waivers and consents, by working with internal and external contacts. Act as the main point of contact for escalated deal issues, ensuring all matters are handled promptly and efficiently.
• Proactively manage day to day run activities within the team (drawdowns, rollovers, repayments, fees margin adjustments, covenants, secondary debt trades / transfers etc) whilst working with and overseeing the various offshore support teams to ensure that a high quality, client focused, and control conscious product is always delivered.
• Facilitate a collaborative working environment within the team and proactively facilitate the identification of opportunities to increase operational efficiency and improve the control environment.
• Identify further efficient opportunities within the team and drive such matters forward to a successful conclusion with the involvement of the relevant stakeholders.
• Provide on-going support, guidance and training to all team members to ensure they have the right level of technical skills and knowledge to execute their roles to the standards needed and with an open and proactive mindset.

Experience/Knowledge

• Essential: minimum 2 years Loan Agency experience at a managerial level managing an Agency team, with a full understanding of all aspects of the role of the Agent and the Syndicated Loan Market.
• Proven ability to successfully manage and develop the team whilst ensuring that a superior client service is delivered within a robust control environment
• Proven ability to read and interpret credit agreements.
• Working knowledge of LoanIQ.
• Deep knowledge of Structured Finance i.e. Real Estate Finance, Acquisition Finance or Transportation and Infrastructure Finance and Security Agent experience.
• Access to learning platforms, coaching and skill‑building resources.
• A team that values curiosity, initiative and diverse perspectives.