Administrative & Customer Service Support Officer (EV Operations & Compliance) - YZ11

Position Title: Business Unit Support Officer (EV Operations & Compliance)

• Working Location: Macpherson (Nearest MRT: Mattar)
• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Salary Range: $2,600 – $2,800

Role Summary

Provide administrative and customer support across company’s services (Power, Solar, and EV), focusing on enquiry handling, lead coordination, and internal support.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot
• Support customer service across Power, Solar, and EV
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team
• Assist with proposal preparation and scheduling of appointments and site visits
• Handle LEW submissions and ensure documentation is complete
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors)
• Support EVC administrative tasks (reporting, tariff updates, app-related matters)
• Maintain proper records and tracking, and perform general administrative duties

Requirements

• GCE ‘O’ Levels or Diploma holder

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279