Tech Refresh Engineer - PSCY036

We are seeking a Tech Refresh Engineer to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines
• Any ad hoc task as assigned that is relevant to the role.

Requirements

• Minimum 1 year of relevant IT support or tech refresh experience
• Basic knowledge of Windows OS, hardware setup, and troubleshooting
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Ability to follow procedures and work independently
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.