Head of Sales - Lift Maintenance & Technical Services

Lead WeMaintain’s commercial growth in Singapore, build a high-performing local sales organisation and help transform the way lift maintenance services are sold and delivered.

Who are we?

In 2017, after more than ten years in the lift industry across Europe and Asia, Benoît Dupont noticed a system stuck in its ways where speed takes priority over quality and frontline teams remain invisible.

With Jade Francine and Tristan Foureur, he founded WeMaintain to put technology, trust and people back at the heart of building maintenance. Their ambition: give technicians back their autonomy, rely on in-house IoT technology, and deliver a service designed for users and clients.

Based in Paris, London, Lisboa, Singapore and Hong Kong, we maintain lifts, escalators, automatic doors and fire safety systems. With 300+ employees, we combine on-the-ground expertise with data-driven management to deliver high-performing, transparent, and sustainable maintenance.

We don’t just maintain buildings. We transform how they’re operated.

Why join us?

Because here, you don’t have to choose between autonomy and stability.

Large groups often offer stability, but little room to manoeuvre. Smaller organisations allow more freedom, but sometimes without clear direction.

At WeMaintain, we strike the right balance:

Real autonomy, with modern tools and strong support

A culture built on trust, transparency and respect

Genuine opportunities for growth and internal mobility

A team that values commitment, perseverance and the drive to make things happen

Care: Working with respect and kindness, internally as well as with our customers

Grit: Seeing things through, with high standards and determination

Uniqueness: Daring to be yourself, sharing your ideas and challenging the status quo

Who we’re looking for?

We are looking for a Head of Sales to lead our commercial strategy and sales organisation in Singapore.

This is a senior, hands-on sales leadership position. You will be responsible for accelerating new business growth, strengthening our market position and building the commercial structure required to support WeMaintain’s ambitions in Singapore.

You will own commercial performance across recurring lift maintenance contracts, repairs and modernisation opportunities. You will also help shape the local sales team, coaching existing team members and supporting future recruitment as the business grows.

This is not a purely strategic or internally focused leadership role. We need someone who can build the plan, lead the team and remain personally involved in opening doors, developing strategic relationships and progressing important opportunities.

Experience in the lift industry is essential. You should already understand how lift maintenance and modernisation services are sold, how the Singapore market operates and how operational constraints, pricing, margins and service delivery affect commercial decisions.

You will work closely with the Singapore Managing Director, the Global Head of Sales, Operations, Finance and our wider international teams.

Your day-to-day at WeMaintain

Sales strategy and revenue growth

Define and execute the Singapore sales strategy in line with local and global growth targets

Own commercial performance across lift maintenance, repairs and modernisation

Build a strong pipeline with clear visibility across monthly, quarterly and annual targets

Identify and develop new business opportunities across residential, commercial, public-sector and strategic portfolio clients

Establish a structured outbound approach rather than relying solely on incoming tenders or existing relationships

Strengthen WeMaintain’s positioning with building owners, managing agents, property managers, consultants and public-sector stakeholders

Remain personally involved in strategic opportunities and senior client discussions

Represent WeMaintain at relevant client meetings, industry events and market discussions

Sales leadership and team development

Lead, coach and develop the Singapore sales team

Help build the future structure of the local commercial organisation

Set clear objectives, expectations and performance standards

Run effective one-to-ones, pipeline reviews and performance conversations

Coach the team on prospecting, qualification, tendering, negotiation, pricing and closing

Create a strong culture of ownership, accountability and commercial discipline

Support the recruitment and onboarding of future sales team members

New business and strategic accounts

Build relationships with new prospects and open opportunities where WeMaintain does not yet have an established presence

Develop account plans for priority customers, managing agents and target portfolios

Create and maintain senior relationships with key decision-makers

Identify opportunities across both new and existing accounts

Develop a strong understanding of each client’s portfolio, procurement process and decision-making structure

Use your local network and market credibility to accelerate access to relevant opportunities

Tendering, pricing and deal governance

Lead the commercial strategy for maintenance, repair and modernisation tenders

Ensure opportunities are properly qualified before significant time and resources are committed

Maintain a clear understanding of decision-makers, influencers, competitors, pricing, margin, risks and route to close

Develop pricing strategies that balance growth, competitiveness and profitability

Challenge low-quality, low-probability or operationally risky opportunities

Ensure strategic deals follow the appropriate internal approval process

Make sure WeMaintain wins contracts that are profitable, deliverable and aligned with our service standards

Salesforce, forecasting and commercial discipline

Make Salesforce a reliable source of truth for the Singapore sales organisation

Build strong discipline around pipeline stages, close dates, probability, next actions and opportunity ownership

Improve forecast accuracy and pipeline visibility

Provide clear weekly and monthly reporting to the Singapore Managing Director and Global Head of Sales

Track pipeline coverage, conversion rates, sales performance and key commercial risks

Create a consistent rhythm of pipeline reviews and performance follow-up

Sales and Operations alignment

Work closely with Operations to ensure that commercial commitments can be delivered successfully

Build effective handovers from Sales to Operations and project teams

Partner with Finance on pricing, margins, invoicing, cash collection and contract risk

Ensure technical requirements and operational constraints are understood before contracts are agreed

Share market and customer feedback with Product, Technology, Marketing and Leadership teams

Build a strong bridge between commercial ambition and operational execution

Local market intelligence and global contribution

Monitor market trends, competitors, pricing and major developments in the Singapore lift industry

Build an understanding of upcoming tenders, portfolio movements and strategic opportunities

Share relevant local market insights with the wider global sales organisation

Contribute to global sales initiatives, best practices and commercial standards

Help ensure that WeMaintain’s global sales approach remains relevant to the Singapore market

What we're looking for

Have proven senior sales leadership experience within the lift industry

Have managed and developed a sales team before

Understand the Singapore lift maintenance and modernisation market

Have a strong track record of winning recurring maintenance contracts and developing new business

Are comfortable personally opening doors and building a pipeline from the ground up

Understand complex tenders, including government and large portfolio opportunities

Have experience working with managing agents, building owners, consultants, property managers or public-sector stakeholders

Understand the relationship between sales, operational delivery, pricing and margin

Can assess technical and commercial risk within complex service contracts

Know how to build a reliable pipeline and improve forecast discipline

Are comfortable using Salesforce or a similar CRM as a genuine commercial management tool

Can build credibility quickly with clients, Sales, Operations, Finance and senior leadership

Are both strategic and hands-on

Are comfortable operating in a scale-up environment where structure is still being built

Communicate fluently and professionally in English

Bonus points if

You have an established network within the Singapore lift industry

You have worked for an OEM or a strong independent lift company

You have experience across both lift maintenance and modernisation

You have managed complex government, condominium or commercial-property tenders

You have sold large technical repairs or modernisation projects

You have previously built or restructured a sales team

You have worked across local and regional or global teams

You understand compliance-heavy or operationally sensitive service environments

You speak additional languages relevant to the Singapore or wider Southeast Asian market

What success looks like

Singapore’s commercial targets are achieved across maintenance, repairs and modernisation

WeMaintain develops a stronger and more predictable new business pipeline

The sales organisation becomes less dependent on inbound or tender-led opportunities

Salesforce becomes a reliable source of truth

Forecast accuracy and pipeline visibility improve

The team has clear targets, priorities and commercial routines

Strategic opportunities are properly qualified, priced and governed

Gross margin is protected or improved

Sales and Operations are strongly aligned

Client handovers are clear and sold commitments are realistic

WeMaintain strengthens its credibility with managing agents, consultants, building owners and strategic accounts

The local sales team becomes more structured, accountable and confident

In your first few months, we would expect you to

Understand the Singapore team, market, current pipeline and key commercial risks

Review the existing client base, target accounts and strategic opportunities

Bring greater clarity to opportunity stages, priorities and forecasts

Strengthen the way Salesforce is used

Identify where the team needs coaching, support or additional resources

Build trust with Sales, Operations, Finance and local and global leadership

Clarify qualification, pricing, tendering, handover and deal-governance expectations

Establish a consistent rhythm of pipeline reviews and one-to-ones

Create a clear new business plan covering priority accounts and target market segments

Support the definition of the future Singapore sales-team structure

What we offer

Work-related travel and business expenses reimbursed

A mobile phone and mobile plan

Local health and outpatient benefits

A strategic leadership role with direct impact on WeMaintain’s growth in Singapore

Real ownership over the local sales strategy and commercial organisation

The opportunity to build and develop the Singapore sales team

Strong support from the Singapore Managing Director and Global Head of Sales

An international environment with close collaboration across Asia and Europe

Compensation package

A base salary of SGD 90,000 to SGD 110,000 per year, depending on experience

An annual performance bonus of SGD 30,000 at target

A total annual OTE of SGD 120,000 to SGD 140,000

How to apply

Every application is reviewed carefully. Let us know who you are, what attracts you to this role, and what you’d like to build with us.

We value motivation, curiosity and potential over a “perfect” background.

To apply, click the “Apply” button and we will get in touch with you for the next steps should you be shortlisted.

At WeMaintain, we value diversity, encourage personal development, and are committed to inclusion. Whatever your background, story or identity, you are welcome to apply.

Recruitment Process

An initial phone call with Rachel, HR Manager Singapore - 30 mins

To get to know each other, understand your background and expectations

An interview with Samson, Managing Director Singapore – 45 mins

To discuss the Singapore market, local business context and the role’s priorities.

An interview with Cheryl, Global Head of Sales – 45 mins

To explore your leadership approach, commercial track record, industry experience and ability to build a high-performing sales organisation.

A final conversation with members of the Leadership team - 45 mins

To confirm that we share the same ambition, values and way of working.

Welcome to the team!