Operations Executive

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Key Responsibilities

• Fully utilise the inhouse system for shipment processing, updates, documentation, and operational tracking.
• Coordinate closely with internal teams to ensure smooth shipment arrangements and timely completion of required documentation.
• Monitor incoming shipments upon receipt of pre-alerts from overseas stations, agents, or customers.
• Review shipment details and follow up on outstanding information or documentation to ensure smooth shipment processing.
• Coordinate and organise shipment arrangements with warehouse vendors, transporters, and other service providers.
• Monitor shipment clearance and delivery status to ensure timely and efficient delivery to customers.
• Liaise with overseas offices, customers, vendors, transporters, and internal departments to resolve operational issues and shipment discrepancies.
• Ensure all shipment records and operational updates are accurately maintained in the relevant systems.
• Escalate shipment delays, operational issues, or exceptions to the relevant supervisor or management promptly.
• Ensure compliance with company procedures, customer requirements, custom compliance and applicable operational and security requirements.
• Perform other duties and assignments as assigned by Management.

Requirements

• Diploma or relevant qualification in Logistics, Supply Chain, Freight Forwarding, or a related discipline.
• Preferably with relevant experience in air freight operations, freight forwarding, or logistics.
• Good knowledge of air freight shipment processes and documentation.
• Good coordination and communication skills with internal and external parties.
• Detail-oriented, organised, and able to manage multiple shipments and deadlines.
• Able to work independently as well as collaboratively within a team.
• Proficient in Microsoft Office applications

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics?At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!