Retail Sales & Performance Manager

We are seeking an experienced Retail Trade Manager to oversee and improve the company's Indian grocery and supermarket retail operations. The role focuses on retail sales strategy, commercial performance, product-category management, inventory optimisation, pricing, promotions, supplier coordination and business improvement.

Key Responsibilities

• Develop and implement retail sales and commercial strategies to achieve revenue, profitability and growth objectives.
• Analyse sales, margins, customer trends, product performance and retail KPIs to identify improvement opportunities.
• Develop sales forecasts, budgets, targets and performance plans, and monitor results against established objectives.
• Manage product assortment and category performance, including fast-moving, slow-moving and non-performing products.
• Analyse pricing, competitor activities and promotional campaigns to improve sales and gross-margin performance.
• Monitor inventory turnover, product availability and demand patterns, and recommend measures to reduce stock-outs, excess and ageing inventory.
• Coordinate with suppliers and procurement teams on pricing, product availability, commercial terms and supplier performance.
• Conduct market and competitor analysis within the Indian grocery, ethnic food and FMCG retail segment.
• Prepare management reports and dashboards covering sales, margins, inventory, product performance and promotional effectiveness.
• Identify underperforming areas and implement measurable sales and operational improvement plans.
• Recommend new products, categories and business opportunities based on market demand and customer purchasing trends.
• Work closely with retail operations and management teams to improve sales productivity, customer retention and overall business efficiency.

Key Performance Areas

• Revenue and sales growth
• Gross-margin improvement
• Product-category profitability
• Inventory turnover and availability
• Promotional effectiveness
• Customer retention and transaction value
• Overall retail productivity and profitability

Requirements

• Bachelor's degree or equivalent in Business, Retail Management, Marketing, Commerce or a related field.
• Relevant 3 to 5 years professional experience in retail, FMCG, supermarket operations, commercial management or sales performance.
• Strong knowledge of retail sales analysis, category management, pricing, promotions and inventory management.
• Strong analytical, commercial, negotiation and problem-solving skills.
• Proficiency in Microsoft Excel and business reporting tools.
• Ability to prepare management reports and provide data-driven commercial recommendations.
• Experience in grocery, supermarket, FMCG or Indian/ethnic retail will be advantageous.

Working Arrangement

The role requires regular engagement with retail outlets, suppliers, procurement teams and senior management to monitor performance, implement improvement initiatives and strengthen the company's retail competitiveness and profitability.

We will take 4 to 5 working days to evaluate the candidates. Only shortlisted candidates will be notified. If you do not receive a call or email within this time frame, we encourage you to explore other opportunities.License No: R1102109 | Arasu