Assistant Manager
SOPL 1 PTE. LTD.
Responsibilities
- Assist the Operations Manager to ensure smooth daily operations on site.
- Assist the Operations Manager with the purchase and setup of new apartment units.
- Arrange maintenance repairs for existing residents and vacated units.
- Oversee and direct all cleaning activities of apartment units including planning of work schedules of the housekeepers and operations team.
- Inspect and monitor the conditions of the apartment to ensure it is in line with Company's standards.
- Monitor the performance of the housekeepers, in-house technicians and outside contractors.
- Attend to tenants' queries, requests, feedback and complaints and take necessary steps to ensure tenants' satisfaction.
- Monitor and replenish cleaning materials to ensure housekeepers have proper tools to perform their duties.
- Prepare reports on stock counts to ensure there are sufficient stocks at all times.
- Plan and implement environmentally sustainable work practices.
- Communicate with Operations Manager to develop strategic operations goals.
- Develop long term strategic plan to achieve company's objectives.
- Perform any other duties or job functions as assigned by the immediate superior.
Requirements
- Minimum 1 year of working experience
- Degree
- Willing to work long hours
- Strong leadership, communication, and customer service skills.