Retail Assistant

· Manage and supervise daily retail store operations.

· Oversee opening and closing of store operations.

· Monitor sales performance and implement strategies to increase revenue.

· Ensure proper stock management, replenishment ,and inventory control.

· Coordinate with suppliers and vendors for product purchasing and delivery schedules.

· Maintain optimal stock levels and minimize stock losses or expired products.

· Supervise retail staff, cashiers, and store assistants.

· Prepare staff duty rosters and manage manpower scheduling.

· Train employees on customer service, POSsystems, store procedures, and hygiene standards.

· Ensure excellent customer service and handle customer feedback or complaints professionally.

· Monitor cash handling, daily sales collection ,and financial reporting

.Take overall responsibility for the smooth and efficient day-to-day operation of the supermarket.

. Plan, organise, supervise, and control activities across all retail departments.

. Conduct regular store inspections to ensure operational standards are consistently maintained.

. Ensure shelves, promotional areas, fresh-food sections, checkout counters, storerooms, and customer areas are properly managed.

. Identify operational weaknesses and implement immediate corrective measures.

. Ensure opening, closing, cash-handling, stock-handling, and other operational procedures are properly followed

· Ensure compliance with Singapore retail regulations, workplace safety, and hygiene requirements.

· Maintain cleanliness and proper visual merchandising of the store.

· Prepare operational reports, stock reports, and sales analysis for management review.

. Good knowledge of inventory management and retail operations.

. Familiar with POS systems and retail software.

. Ability to work in a fast-paced retail environment.

. Good communication and interpersonal skills

. Strong problem-solving and organizational abilities.

. Able to work on weekends, public holidays, and shift schedules when required.

. Knowledge of Singapore retail regulations and workplace safety standards is an advantage.

· Implement promotional activities and marketing campaigns to improve customer traffic.

· Coordinate with management on business expansion and operational improvements.

. Retail Operations Management

. Inventory & Stock Control

. Store Administration

. Staff Supervision & Team Leadership

. Customer Service Management

. Cash Handling & POS System Operation