Student Guidance Officer | Woodlands

Job Scope

• The Student Guidance Officer supports the school in maintaining a safe, orderly, caring and conducive environment for students.

• Works closely with School Leaders, Key Personnel, teachers and administrative staff to support student supervision, student management, behaviour guidance, school operations and other administrative functions.

• The SGO is expected to build positive relationships with students while maintaining appropriate professional boundaries and adopting a firm, fair and restorative approach when supporting students in managing their behaviour.

Key Duties and Responsibilities

A. Student Supervision and Management

• Conduct area supervision and school walkabouts during stipulated hours to proactively monitor student behaviour and ensure the safety and well-being of students.

• Support student supervision during arrival, dismissal, recess, transition periods, school programmes, activities and events where required.

• Identify and respond appropriately to student behaviour or safety concerns and refer matters to the relevant Key Personnel or School Leaders where necessary.

• Support the school in maintaining established student routines, expectations and standards of behaviour.

B. Supervision of Assigned Consequences

• Supervise students serving assigned consequences, including detention, Reflective Learning sessions and other school-based consequences.

• Ensure that such sessions are conducted in a structured, orderly and meaningful manner.

• Guide students in completing assigned reflection activities or tasks as directed by the relevant Key Personnel.

• Maintain appropriate records of student attendance and completion of assigned consequences where required.

• Refer concerns or significant observations to the relevant Key Personnel for follow-up.

C. Support for Incident Management

The SGO may support Key Personnel in the management of student incidents by:

• Conducting preliminary conversations with students to establish basic information relating to an incident.

• Gathering and organising relevant information for the attention of Key Personnel.

• Assisting with documentation and record-keeping relating to student incidents.

• Supporting the supervision of students while investigations or follow-up actions are being carried out.

• Maintaining confidentiality and handling student information professionally and appropriately.

The SGO's role in such situations is primarily supportive and fact-finding in nature. Decisions relating to formal disciplinary consequences or significant follow-up actions will remain with the relevant Key Personnel and/or School Leaders.

D. Student Engagement and Relationship Building

• Establish positive and respectful relationships with students.

• Model appropriate behaviour and communication.

• Maintain clear and professional boundaries when interacting with students.

• Adopt a calm, firm, fair and restorative approach when managing student behaviour.

• Encourage students to take responsibility for their actions, reflect on their choices and make appropriate behavioural improvements.

• Work collaboratively with teachers and Key Personnel to provide consistent guidance and support to students.

School Programmes and Events

• Assist in the planning, coordination and facilitation of school events, student development programmes and other school activities.

• Support student supervision and management during school programmes and events.

• Assist with logistical and operational preparations for school activities.

• Prepare, organise and distribute materials required for programmes and activities.

• Carry out other related duties necessary for the smooth and safe implementation of school programmes.

Administrative and Operational Support

Such duties may include, but are not limited to:

• Preparation and organisation of materials and resources.

• Filing, documentation and maintenance of records.

• Data entry and basic administrative work.

• Preparation of documents or materials for school programmes and activities.

• Logistical and operational support for school events.

• General administrative assistance to support school operations.

• Performing other reasonable administrative, operational or student management duties assigned by School Leaders or Key Personnel during stipulated working hours.

Duties During School Holidays and Non-Instructional Periods

• May be assigned appropriate administrative, operational, programme-related or general school support duties within the scope of the appointment and stipulated working hours.

Reporting and Accountability

• The Student Guidance Officer will work under the direction of the School Leaders and designated Key Personnel and will collaborate with teaching and administrative staff as required.

• Specific deployment, supervision areas, student management duties, administrative responsibilities and programme support may be assigned or adjusted according to the school's operational requirements.

Requirements

Qualifications

• Minimum a Diploma/’A’ level / 5 ‘O’ levels pass including a pass in English, or equivalent

Skills

• Proficiency in Microsoft Office applications for data entry and administrative tasks.

• Good interpersonal and communication skills, with the ability to build positive relationships while maintaining firm, fair, and patient boundaries with students.

• Able to work independently and collaboratively as part of a school team.

Experience

• Experience or a strong interest in youth engagement, student management, and school administrative operations.

• Prior experience working with children or youths in a school or community setting will be an advantage.

Contract Period: 14 Sept 2026 to 13 Sept 2027 (1 year)

Working Arrangement

• Mondays & Thursdays: 7.00 a.m. to 5.30 p.m.
• Tuesdays, Wednesdays, & Fridays: 7.00 a.m. to 3.15 p.m.
• Break: 45 minutes
• Required to report for work and undertake appropriate duties during school holidays and other periods when regular student-related duties are reduced.

Locations: Woodlands

Salary: $3,000 per month

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING