BMC Control-M Specialist

APAR TECHNOLOGIES PTE. LTD.

Manage and support BMC Control-M scheduling and job processing environments.
Monitor and troubleshoot production jobs, workflows, and scheduling-related incidents.
Support middleware technologies including Axway CFT, SecureTransport, Sentinel, and IBM MQ.
Perform operational support across Linux, Unix, and/or Windows environments.
Use monitoring and service management tools such as OMI, ServiceNow, and Geneos.
Develop and maintain automation/scripts using Java, Unix Shell, Python, PowerShell, and/or Perl.
Participate in Incident, Problem, and Change Management processes in line with ITIL practices.
Troubleshoot technical issues, identify root causes, and coordinate with relevant teams for resolution.
Support technologies such as Docker/Kubernetes, Ansible, Elasticsearch, Rundeck, and Git where applicable.
Participate in shift-based operations and rotational on-call support.
Maintain effective communication with customers, stakeholders, and internal technical teams.

Minimum 4 years of relevant technical experience in enterprise IT operations/support.
Hands-on experience with BMC Control-M.
Experience with one or more of Linux, Unix, and Windows operating systems.
Experience with Axway CFT/SecureTransport/Sentinel and/or IBM MQ.
Familiarity with OMI, ServiceNow, and Geneos.
Scripting/programming knowledge in Java, Unix Shell, Python, PowerShell, and/or Perl.
Good understanding of ITIL Service Management, including Incident, Problem, and Change Management.
Exposure to Docker/Kubernetes, Ansible, Elasticsearch, Rundeck, and Git is an advantage.
Willingness to work in shifts and participate in rotational on-call support.
Strong analytical, logical, interpersonal, written, and verbal communication skills.
Customer-focused approach with the ability to work effectively both independently and as part of a team.

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or an equivalent qualification.

EA Number: 11C4879