Junior Customer Engagement Executive (Fresh Graduates Welcome)

Junior Customer Engagement Executive

We are looking for personable and motivated individuals to join our Customer Engagement team.

This role is suitable for fresh graduates and first-time jobseekers who want to develop practical communication, customer-service and sales skills within a structured working environment.

Key Responsibilities

• Engage with customers professionally
• Identify customer needs and preferences
• Recommend appropriate products and services
• Build and maintain strong customer relationships
• Provide accurate information and respond to customer enquiries
• Support ongoing customer acquisition campaigns
• Work closely with the team to achieve business goals

Requirements

• Fresh graduates and first-time jobseekers are welcome
• No previous customer engagement experience required
• Good communication and interpersonal abilities
• Positive, approachable and willing to learn
• Able to work independently and within a team
• Responsible and professional in customer interactions

What We Offer

• Full customer engagement training
• One-to-one coaching and mentorship
• Opportunities to improve confidence and presentation skills
• Performance-based rewards
• Career advancement opportunities
• Supportive and team-oriented work environment