E-Commerce Executive

Key Responsibilities

• Develop and implement effective sales strategies to boost product visibility and revenue on Shopee and Lazada.
• Monitor key performance indicators (KPIs), analyze trends, and run online promotions to maximize exposure and sales.
• Provide responsive and professional customer support through e-commerce platforms.
• Oversee order processing, delivery, and return handling to ensure a smooth and efficient fulfilment process.
• Support the planning and execution of digital marketing campaigns including social media ads, email marketing, and paid ads (Google Ads, Facebook Ads, etc.).
• Analyze and report on campaign performance, working with the marketing team to optimize for higher engagement and ROI.
• Assist in managing the e-commerce website to enhance user experience and drive conversions.
• Compile and present regular performance reports covering sales, customer behavior, traffic, and campaign effectiveness.
• Coordinate with internal departments such as marketing, inventory, and customer service to align and execute online initiatives.

Requirements

• Diploma in E-Commerce, Marketing, Business, or a related discipline.
• At least 2-3 years of hands-on experience in e-commerce operations, digital marketing, or online retail.
• Proficient in managing online marketplaces like Shopee and Lazada.
• Strong analytical skills with experience in digital tools such as Google Analytics, Google Ads, Facebook Ads, and SEO tools.
• Ability to communicate product information well to all potential customers with strong customer support service.
• Knowledge in TCM will be an advantage

HOW TO APPLY

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Foo Yan Wen (Isabel)

EA Personnel Reg No: R23116055