6 Months Business Support Executive/Manager, Raffles Place

Summary

• Provide administrative and business process support to the Director of Group Healthcare Portfolio Management and the wider Group Healthcare Provision (“GHP”) team. Assist the team to improve administrative and business workflow by using AI tools to streamline documentation, reporting, and operational workflows within a healthcare/insurance business unit.

• Leverage AI, business intelligence, presentation, and productivity tools to support the team in preparing impactful presentations, internal reports and collaborate performance indicators.

• Manage day-to-day administrative operations including scheduling, correspondence, document management, and consolidation.

Responsibilities

• Coordinate calendar for cross divisional meetings, prepare agenda and prepare minutes of meeting, and track follow up actions

• Support Director and GHP in preparing presentation materials for key meetings

• Prepare, format, and maintain healthcare-related reports and operating dashboard

• Maintain and update databases, trackers, and dashboards related to healthcare programs and provision business required by internal governance or regulators

• Support ad-hoc projects, presentations, and process improvement initiatives for GHP

• Ensure confidentiality and compliance with healthcare data handling standards

• Support Director and GHP team in creating and maintaining comprehensive documentation of administrative processes and workflows

• Maintain and manage content of share point with provision businesses

• Support the administrative needs of Director including calendar management and travel planning

Requirements

• Demonstrable administrative and business acumen in a healthcare business

• Ability to manage multiple priorities and stakeholders simultaneously

• Practical, hands-on experience using AI tools for PowerPoint preparation, document drafting, data summarization, or workflow automation

• Attention to details and able to multi-task

• Ability to interpret data trends from healthcare dashboards and reports to support decision-making

• Keen to explore using digital tools (eg AI) to improve work-flow efficiency

• Proficient in MS Office - PowerPoint, Excel, Word