Project Manager LSS

Looking for an individual whom is passionate about technology. To take a proactive approach towards managing enterprise application development and operation, ICT governance and performance management. Good people skills are essential, as he/she will have to manage a portfolio of maintenance and development projects. He/she will require good end-to-end understanding of the development of a mission critical system, from network infra structure, operating systems, database storage to web application. These includes management of proper project governance processes, managing project stakeholders, end users and vendor management and their respective contracts.

He/she will be responsible for managing and monitoring Service Level Agreement’s (SLA) requirements to ensure the contractual requirements level are met. To maintain long term healthy customer relationships, acting as the bridge between clients and internal teams. The role requires the demonstration of independence and strong leadership abilities to drive, excel and achieve goals.

Responsibilities

• Lead and manage the procurement of ICT products and services, as well as management of

vendor services and contracts, to ensure ICT governance and services are delivered on time,

within budget and meets operation requirements

• Lead and drive a team project managers and vendors in the effective delivery of ICT application

services from project conceptualisation through to support maintenance and operation

• Meeting compliance to tender requirement, policy and international standards to ensure that

project / systems meets proper governance, financial and performance requirement

• Manage and communicate with key holders on operational support daily

• Identify operational gaps and drive to ensure closure, both internally and externally

Requirements

Minimum Bachelor Degree in Computer Science, Information Technology or equivalent

• Minimum 6 years in relevant ICT experience and minimum 3 years in leading ICT application

projects and managing project teams.

• Full Time involvement in at least 1 x SDLC

• Strong communication and presentation skill, excellent technical written and SDLC project

documentation.

• Project Planning, Analytical thinking and strong problem solving and project management

skills

• Self-motivate. Ability to work independently and a natural leader to set direction for team and

project stakeholders

• Experience in leading support team in troubleshooting application and / or infrastructure

issues

• Relevant ICT certification, CITPM, PMP

• Ad hoc support for mission critical system, 24/7 Phone Standby, Night and weekend ICT

activity such as support, and deployment is expected