sales manager

Sales cum Admin Manager

We are looking for a reliable, motivated, and hands-on Sales cum Admin Manager to oversee the daily sales and administrative operations of our showroom and retail business.

The ideal candidate should be customer-focused, organized, responsible, and able to lead the sales team while ensuring that showroom, sales, and administrative processes run smoothly and efficiently.

Key Responsibilities

• Oversee and support the daily operations of the showroom and sales floor
• Lead, guide, and motivate the sales team to achieve sales targets and maintain good service standards
• Attend to customer enquiries and provide professional product recommendations and customer service
• Monitor sales performance and identify practical ways to improve sales results
• Handle customer orders, quotations, invoices, follow-ups, and after-sales matters
• Maintain accurate sales records, customer information, and order documentation
• Coordinate with warehouse, delivery, and operations teams to ensure smooth order fulfilment
• Manage day-to-day administrative duties including filing, documentation, data entry, and record keeping
• Assist with staff scheduling, attendance records, leave coordination, and basic manpower administration
• Prepare sales reports, administrative reports, and other updates required by management
• Monitor outstanding payments and assist with customer payment follow-ups where required
• Ensure showroom displays, product presentation, and overall showroom appearance are maintained to a high standard
• Handle customer feedback, complaints, and service recovery professionally
• Train and guide new sales staff on products, customer service, and internal procedures
• Assist management with general coordination and operational matters
• Liaise with suppliers, contractors, customers, and service providers when necessary
• Support ad hoc sales, administrative, and operational duties as assigned

Requirements

• Proven experience in retail sales, showroom sales, administration, or a similar supervisory or managerial role
• Strong communication, customer service, and interpersonal skills
• Good organizational and administrative skills
• Able to lead and supervise a sales team
• Able to work independently and manage multiple tasks
• Responsible, hardworking, and target-driven
• Good attention to detail and able to maintain accurate records
• Comfortable using computers, Microsoft Office, messaging applications, POS systems, and other basic business software
• Positive attitude and willing to support different sales, administrative, and operational needs
• Singapore Class 3 driving licence is an advantage

Preferred Skills

• Experience in furniture, showroom, or retail sales
• Experience supervising or managing a sales team
• Experience handling administrative and office coordination duties
• Ability to understand customer needs and close sales effectively
• Good problem-solving skills and ability to handle customer issues professionally
• Experience with quotations, invoicing, order processing, and payment follow-ups
• Basic knowledge of inventory and delivery coordination is an advantage

Working Hours

• 6 days work week
• Working hours to be discussed during interview