General Manager - Lifestyle

VAULT PERSONNEL PTE. LTD.

P&L & portfolio management

  • Own the consolidated Lifestyle P&L and each line's contribution; report monthly by line.
  • Allocate attention and budget across the four lines by return, not habit.

F&B (outsourced operator)

  • Manage the operator contract: service standards, performance review, escalation.
  • Own the incentive structure — verify it actually motivates the operator to its growth target; renegotiate if incentives cap out.
  • Coordinate F&B with events (catering, packages) and daypart programming.

Retail

  • Own retail performance: revenue, gross margin, sell-through, inventory turns.
  • Direct buying and range planning
  • Drive attachment from arena traffic, members and event guests; visual merchandising with the Head of Brand.

Events & venue sales

  • Manage the Events & Venue Sales Manager (B2B + B2C); own the events revenue line and pipeline reviews.
  • Approve event pricing, packages and calendar; protect BU arena revenue when selling buyouts.

Rentals & partnerships

  • Grow recurring rental income: existing partners; source new rental partners for underused space and hours.
  • Lead brand partnerships and activations with the Head of Brand — the studio executes; this role owns the commercial relationship.

What success looks like

First 90 days

  • Full command of all four lines; F&B incentive structure reviewed with a recommendation; events pipeline live; rental growth plan for pickleball agreed.

12 months

  • BU tracking to target annualised; events at 2x+ current run rate; rentals at target; retail margin and turns improving.

Requirements

  • 7+ years multi-line commercial leadership in hospitality, retail-hospitality, venues, malls or lifestyle brands with P&L ownership.
  • Proven results through outsourced operators and partners, not only direct teams.
  • B2B commercial instinct: events, partnerships or corporate sales leadership.
  • Retail literacy: margins, turns, sell-through, open-to-buy.
  • Event Planning skills and experience coordinating lifestyle events, activations, and community-focused initiatives.
  • Experience managing teams in hospitality, leisure, sports, or lifestyle venues, including coaching and performance management.
  • Strong organizational and problem-solving abilities, with comfort handling multiple priorities in a fast-paced setting.
  • Ability to work on site in Singapore with flexibility for some remote work; weekend and evening availability as required by operations and events.

Good to have

  • Existing brand, agency or corporate network in Singapore.
  • Attractions, integrated resort or experiential venue background.
  • Experience curating premium experiences and lifestyle offerings.
  • Relevant diploma or degree in hospitality, business, events, or a related field is advantageous; prior experience in surf, snow, skate, or sports lifestyle environments is a plus.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.