Store Assistant (Retail)

Core Responsibilities

Billing & Point of Sale

• Invoicing: Issue precise invoices for retail sales and customer bullion buybacks.
• Payments: Securely process cash, NETS, credit cards, and bank transfers.
• Discrepancy Control: Reconcile daily point-of-sale receipts against cash drawer totals.

Stock Keeping & Vaulting

• Inventory Logging: Unpack, weigh, verify, and log incoming gold bars, silver coins, and collectibles.
• Vault Organization: Maintain precise, secure storage and systematic shelving of high-value inventory.
• Stock Audits: Participate in routine physical cycle counts to ensure zero inventory variance.

Customer Service & Communication

• Client Advisory: Greet walk-in clients and answer inquiries about spot prices, premiums, and products.
• Bilingual Support: Serve both English and Mandarin-speaking clients seamlessly.
• Product Education: Explain product authenticity features, mint marks, and storage options.