Senior Salesforce Techno Functional AB-047

Role: Senior Salesforce Techno-Functional Consultant

Job Level: Min 8years of Relevant experience (L3/L4)

Location: Singapore

Responsibilities

Solution Design & Delivery

• Design end-to-end Salesforce solutions aligned with business and technical requirements

• Lead requirements gathering and translate requirements into functional and technical designs

• Define integration solutions across Salesforce and external systems

• Recommend OOTB vs customized solutions based on Salesforce best practices

• Prepare functional and technical specifications and solution documentation

• Provide functional and technical guidance to developers and delivery teams

• Support configuration, development, integration, testing, deployment, and issue resolution

Presales Support

• Support discovery and solutioning activities for Salesforce opportunities

• Contribute to solution approaches, effort estimation, and proposal development

• Provide technical and functional inputs for proposals and client presentations

Requirements

Minimum Degree in any discipline.

• Minimum 8 years of Salesforce consulting and implementation experience.

• Proven ability to independently deliver functional and technical Salesforce workstreams

• Strong technical understanding of: Apex, Omni Studio, Salesforce APIs, middleware, and system integrations, Data architecture and integration patterns, Salesforce configuration, customization, and extension approaches.

• Strong experience across at least 2 of the following key Salesforce areas: Service Cloud including Agent force, Sales Cloud including Agent force, Marketing Cloud & Data 360, or any industry clouds

• Hands-on experience in solution design and system integration

• Ability to lead requirements discussions and work directly with business and technical stakeholders

• Experience preparing functional specifications, technical specifications, and solution designs

• Strong consulting, analytical, communication, and presentation skills

• Prior consulting or client-facing experience is highly preferred.