*Implementation Delivery Lead* (BANK) in Changi for a 12 months' contract

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome.

Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of the Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As acritical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.

The Business Analyst plays acritical role in supporting the delivery of large-scale transformation initiatives across the OTCR domain. Acting as part of the OTCR Operational Excellence & Risk Delivery function, the role is responsible for translating business needs into structured requirements, supporting solution design, and ensuring alignment across business, risk, and technology stakeholders.

The role supports the end-to-end delivery lifecycle, from requirements definition through to implementation, training, communication, and embedding into Business As Usual(BAU), ensuring that transformation outcomes are delivered in line with regulatory expectations and sustainably adopted across the Bank.

RESPONSIBILITIES

1. Business Analysis & Requirements Management

• Elicit, analyse, and document business, functional, and data requirements across OTCR transformation initiatives.
• Translate complex regulatory and risk requirements into clear, structured requirements and user stories.
• Develop high-quality artefacts including user stories, process flows, and data mappings.
• Ensure requirements are traceable, prioritised, and aligned to programme objectives and regulatory commitments.

2. Process Analysis & Target State Design

• Analyse current-state processes (e.g. risk events, issues, controls) to identify gaps, inefficiencies, and inconsistencies.
• Support the design of target-state processes aligned to OTCR frameworks and transformation objectives.
• Develop process maps, operating models, and control considerations to support standardisation.
• Ensure consistency across processes, particularly for risk taxonomy, trigger events, and GRAM-related workflows.

3. Stakeholder Engagement & Facilitation

• Engage stakeholders across first, second, and third lines of defence to gather requirements and validate solutions.
• Facilitate workshops, walkthroughs, and working sessions to drive alignment and decision-making.
• Act as the bridge between business, technology, and delivery teams to ensure clarity of requirements and solutions.
• Manage stakeholder expectations and ensure clear, structured communication throughout the delivery lifecycle.

4. Solution Design & Delivery Support

• Work closely with technology teams to translate business requirements into system and data solutions (e.g. M7, RDM).
• Support design reviews to ensure solutions are aligned to business needs, regulatory expectations, and data standards
• Support data mapping, taxonomy alignment, and configuration validation during implementation.
• Ensure solutions are practical, scalable, and aligned to OTCR governance frameworks.

5. Testing, Validation & Traceability

• Define test scenarios, test cases, and acceptance criteria aligned to business requirements.
• Support User Acceptance Testing (UAT), including coordination, execution, and defect management.
• Ensure end-to-end traceability from requirements through to testing and implementation.
• Validate that delivered solutions meet business needs and are fit for purpose.

6. End-to-End Delivery & Implementation Support

• Support the full delivery lifecycle from requirements through to implementation, rollout, and post-go-live stabilisation.
• Work closely with Programme Director/Managers and delivery teams to track progress, dependencies, and readiness.
• Support implementation planning, including sequencing, cutover activities, and deployment readiness.
• Coordinate across stakeholders to ensure smooth rollout of changes across regions and business units.
• Identify and resolve implementation issues, ensuring timely escalation and mitigation.

7. Change Adoption, Training & Communication

• Develop and support training materials, user guides, and process documentation.
• Partner with stakeholders to plan and execute communication aligned to implementation milestones.
• Supporttraining sessions, walkthroughs, and user clinics to drive understanding andadoption.
• Gatheruser feedback post-implementation and support continuous improvement.
• Ensure changes are effectively embedded into BAU processes with clear ownership and accountability.

8. Data Analysis & Reporting

• Analyse risk records (i.e. issues and actions, events, controls data) to support decision-making and implementation activities.
• Support data extraction, mapping, and reconciliation across systems (e.g. M7, RDM).
• Define reporting requirements and support development of dashboards and management reporting.
• Ensure data integrity, consistency, and alignment to the target data model.

Strategy

• Support execution of OTCR transformation strategy by translating strategic priorities into actionable requirements and solutions.
• Contribute to the operationalisation of enterprise-wide risk, regulatory, and transformation initiatives.

Business

• Partner with stakeholders across Businesses, Functions, and Regions to support delivery of OTCR initiatives.
• Ensure solutions deliver sustainable business value while meeting regulatory, risk, and operational objectives.

QUALIFICATIONS & SKILLS

:

• Bachelor’s degree in Business, Finance, Information Technology, or related field
• Relevant certifications (e.g. CBAP, Agile, Scrum) advantageous
• Experience in financial services, risk, or regulatory transformation preferred