UI Designer

About the Role

We are looking for an experienced UI/Product Designer to shape the user experience of our volunteer management platform. You will design intuitive, accessible, end-to-end workflows tailored to the distinct needs of volunteers, coordinators, and system administrators.

Key Responsibilities

• Craft high-fidelity UI screens, interactive prototypes, and complete workflows for complex, data-dense digital tools (dashboards, scheduling, records).

• Tailor interfaces to serve varied user roles—from everyday volunteers to power-user administrators.

• Establish consistent UI patterns, component libraries, and design tokens, contributing reusable assets back to the public sector design system.

• Plan, conduct, and analyse usability tests to validate design decisions and iterate based on real feedback.

• Implement WCAG 2.1 standards and ARIA-aware design practices across all product touch points.

• Partner closely with product management, engineering, and UX researchers to bring concepts from early wireframes to production-ready implementation.

Required Qualifications & Skills

• 5+ years of digital product or UI design experience with a strong portfolio of shipped software.

• Prior experience designing workflow-heavy, management, or administrative platforms.

• Advanced mastery of Figma, including nested components, auto-layout, interactive variants, and design tokens.

• Deep practical knowledge of inclusive design principles and WCAG 2.1 guidelines.

• Hands-on experience facilitating user testing sessions and turning insights into actionable UI refinements.

• Ability to clearly present design rationale, trade-offs, and user-centered arguments to cross-functional partners and stakeholders.