RETAIL SUPERVISOR
JOB CONSULTANCY GLOBAL PTE. LTD.
- Supervise, motivate and lead a team of sales representatives
- Develop and implement sales strategies to achieve departmental and organizational goals
- Conduct regular training and coaching sessions for the sales team
- Monitor sales performance, analyze data and report key metrics
- Manage customer relationships and resolve any customer issues or complaints
- Collaborate with other departments to ensure seamless and efficient sales processes
- Stay up to date with industry trends and market developments to maintain a competitive edge
- Previous experience in a supervisory role within sales
- Strong understanding of sales principles and customer service practices
- Excellent communication and interpersonal skills
- Proven ability to achieve sales quotas
- Experience with CRM software and sales performance metrics
- Ability to work in a fast-paced and dynamic environment
- Strong leadership and team management skills
- Problem-solving aptitude and analytical capabilities
- Bachelor's degree in sales, marketing or related field
- 3+ years of experience in sales, with at least 2 years in a supervisory role
- Proven track record of meeting or exceeding sales targets
- Excellent leadership, communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Strong problem-solving and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Must be able to work on weekend and public holidays