MANAGER

XEVI PTE. LTD.

Job Description & Requirements

Job Summary

The Manager leads all aspects of assigned outlet operations and financial performance, ensuring exceptional customer service and operational excellence.

Responsibilities

Lead the outlet team to achieve sales targets by implementing effective sales strategies and motivating team members
Oversee preparation and maintenance of the outlet to ensure a clean, tidy, and welcoming environment for customers
Build and maintain strong relationships with regular guests alongside Restaurant Managers to understand and fulfill their needs, driving customer satisfaction
Coordinate all reservations to optimize outlet capacity and maximize revenue opportunities
Take full ownership of the assigned outlet, ensuring smooth service flow and operational efficiency through proactive team leadership and problem-solving
Demonstrate initiative and leadership by motivating self and team to deliver consistent high-quality service