Senior System Analyst (Agency Contract) - SP

Responsibilities

• Analyze business requirements and translate them into functional and technical designs
• Design end to end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign off
• Own end to end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof of concepts.

Requirement

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive level communication skills
• Ability to work independently, multi task, and deliver under pressure

Functional Expertise

• End to end real time and batch campaign management
• Targeting, segmentation, offer eligibility, prioritization, approvals, and closed loop reporting
• Strong financial services business domain knowledge

Technical Skills

• Adobe Campaign (hybrid on premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling

Tools & Certifications

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Interested candidates, who wish to apply for the above position, please send your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg. No. R1104824 (Samsudeen Mohamed Basith)

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