Senior Account Manager

Overview of the role

We are seeking acommercially minded and client-focused Senior Account Manager to manageand grow a portfolio of Trade Organizations, Government Agencies, AcademicInstitutions, and other public-sector clients across Southeast Asia.

This role isresponsible for driving client retention, renewals, engagement, and portfolio growth across an established base of strategic accounts. Working closely withsenior stakeholders and cross-functional teams, you will help clients maximize the value of Euromonitor's market intelligence, data, and advisory solutions to support policy development, trade promotion, economic research, business development, and strategic decision-making.

The successfulcandidate will be a highly consultative relationship manager with a proven ability to build trusted partnerships, understand evolving client needs, and position Euromonitor as a strategic partner. Success in this role will be measured through strong retention performance, client satisfaction, stakeholder engagement, and the identification of growth opportunities within existing accounts.

You will play acritical role in strengthening long-term client relationships, driving product adoption, expanding stakeholder networks, and delivering sustainable revenue growth across the Trade, Government, and Academic sectors in Southeast Asia.

Key Responsibilities

• Manage and grow a portfolio of Trade, Government, and Academic accounts across Southeast Asia, with responsibility for retention,renewals, and revenue growth.
• Build trusted relationships with key stakeholders,acting as a strategic advisor and ensuring clients maximize the value ofEuromonitor's solutions.
• Lead renewal strategies and commercial negotiationsto secure long-term partnerships and consistently achieve retention targets.
• Identify and drive account growth opportunitiesthrough upselling, cross-selling, and expanded adoption of Euromonitor's products and services.
• Proactively manage account health, mitigate renewalrisks, and strengthen client engagement through regular business reviews andvalue-driven conversations.
• Expand stakeholder relationships within clientorganizations and develop multi-threaded engagement across decision-makers,budget owners, and end users.
• Collaborate with Consulting, Research, CustomerSuccess, and Marketing teams to deliver an exceptional client experience andachieve portfolio objectives.
• Maintain accurate account plans, forecasts, andpipeline activity within CRM systems.

Skills /Proficiencies required

• Right to work in Singapore
• Minimum 5 years' experience in Account Management,Client Success, Relationship Management, or consultative B2B sales, ideally within market intelligence, research, data, analytics, consulting, SaaS, orsubscription-based services.
• Experience managing relationships with government agencies, trade organisations, academic institutions, or other public sector stakeholders.
• Proven track record of retaining and growing existing client portfolios while achieving commercial targets.
• Strong stakeholder management skills with thea bility to build trusted relationships across multiple levels of an organisation.
• Strong commercial acumen with the ability to identify and convert growth opportunities within existing accounts.
• Excellent communication, presentation, negotiation, and influencing skills.
• Experience managing renewals, contract discussions,and strategic account planning.
• Fluency in English with additional Southeast Asialanguage (s) will be an added advantage but not essential