IT Support & Planning Executive @Jurong Island

Responsibilities

• First-level support for hardware/software/printers/network/business applications.

• Setup, installation, configuration and maintenance of PC/phones, user accounts, and devices.

• Update ticket records, asset registers, checklists, and user documentation.

• Manage Application systems and understand data flow across business functions.

• Administration (testing, data updates, user onboarding, ERP, SharePoint, workflow tools etc)

• Assist project (preparing user guides, conduct training, coordinating equipment readiness etc)

• Escalate unresolved issues, recurring incidents, and control gaps promptly to superior.

• Follow IT policies, SOPs, cybersecurity requirements, and data protection practices.

• Support inventory checks, maintenance schedules, file organization & audit preparation activities.

• To understand internal business process and propose IT solutions to optimize workflow.

• Diploma/Degree in IT/Computer Science with 3 years of IT support.

• Knowledge of IT infrastructure, networking, system administration and cybersecurity principles.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

EA Personnel No: R21102570

EA License No: 23C1894