ICT Executive |School |Jurong East
WSH EXPERTS PTE. LTD.
1. Duties and Responsibilities
1.1 Device Management
Provide management of ICT devices, equipment, peripherals, and
gadgets under the purview of the ICT department.
1.2 Technical and Applications Support
Provide technical and applications support for users.
1.3 Shared ICT Device Management
Maintain and handle school shared ICT devices. Deliver and set up
ICT devices and resources at requested rooms or areas.
1.4 ICT Task Assistance
Assist school leaders, management, and teachers with ICT-related
tasks.
1.5 Reporting Structure
Support and report to the HOD ICT, Subject Head ICT, and ICT
Manager.
1.6 Collaboration with Desktop Engineers
Support and work in tandem with Desktop Engineers (DE) deployed
in schools.
1.7 Audio-Visual Setup for School Events
Assist in audio, projector, and notebook setup during school
programmes and events, including but not limited to Chinese New
Year celebration, Hari Raya celebration, Grad Night, Education &
Career Guidance, National Day celebrations, Teachers' Day,
Children's Day, and Founder's Day.
1.8 Audio and Video Production
Assist in audio and video production when necessary.
1.9 Technical Support for Non-SSOE Devices and ALP
ICT/Robotics Equipment and Resources
Provide technical support during school hours for non-SSOE
devices. This includes:
• Testing, counting, and reviewing Applied Learning Programme
(ALP) equipment and resources; identifying items for disposal and
purchase; and updating the HOD ICT accordingly.
• Charging and packing ALP equipment and resources before the
commencement of each ALP cycle.
1.10 ICT Training
Conduct Digital Literacy and Technological Skills lessons covering
Microsoft applications and Google applications, as well as ICT-
related and video-related training for students.