Senior / Executive, IT

COMMONWEALTH LOGISTICS II PTE. LTD.

Provide Level 1 support for core business applications, including Warehouse Management System (WMS), Electronic Data Interface (EDI), and Transport Management System (TMS).
Manage change requests and support IT project implementation for core applications, including requirement gathering, System Integration Testing (SIT), User Acceptance Testing (UAT), and production deployment.
Liaise with internal and external stakeholders to gather, analyse, and document business requirements.
Perform system troubleshooting, root cause analysis, and coordinate issue resolution with vendors when required

Provide end-user support, including onboarding/offboarding, device setup, and troubleshooting of PCs, printers, and mobile devices.
Support and maintain servers, wireless networks, LAN switches, and overall network connectivity.
Maintain accurate inventory records for IT assets and software licenses.
Assist in IT procurement, documentation, and compliance tracking.

Diploma or Degree in Computer Science, Information Technology, or related field.
Minimum 2 years of experience in Level 1 application support and software project implementation
Good understanding of Microsoft 365 environment and Windows-based PC support
Basic knowledge of LAN, WAN, networking concepts, and server environments.
Strong analytical and problem-solving skills. Ability to work independently and multitask
Good written and verbal communication skills
Candidates must have experience in a warehouse or logistics environment, with hands-on experience managing Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).