Software Implementation Consultant
KINGSFORCE MANAGEMENT SERVICES PTE LTD
Job Responsibilities
- Participate in all stages of ERP project implementation, including requirements gathering, solution design, system configuration, testing, go-live, and post-implementation maintenance.
- Communicate with clients to understand their business needs and provide professional and practical solutions.
- Prepare and maintain project-related documentation, including requirements specifications, solution/design documents, test documentation, user manuals, and other relevant project materials.
- Conduct system training for clients and provide support in addressing their questions and system-related inquiries.
- Monitor project progress, coordinate with relevant stakeholders, and identify and resolve project issues in a timely manner.
Competency Requirements
1. Education
- Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
2. Experience
- At least 1 year of experience in software project implementation.
- Candidates with experience in the following industries are preferred: Footwear / Apparel Home Furnishings Daily Chemicals / FMCG Beauty / Cosmetics Jewelry Food & Beverage
3. Professional Skills
3.1. Database & Technical Skills
- Proficient in MySQL databases and SQL queries.
- Proficient in Microsoft Office applications.
3.2. Retail & Business Process Knowledge
- Familiarity with retail business processes, including: E-commerce / OMS Store POS Distribution Finance
- Experience in business analysis and developing business solutions is preferred.
3.3. Project Delivery
- Ability to independently deliver small- to medium-sized software implementation projects.
- Familiarity with software project delivery methodologies and processes.
- Project management experience is preferred.
4. Other Skills
- Strong communication, coordination, and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Strong self-learning ability and adaptability.
- Resilient mindset with clear thinking and a strong sense of responsibility.
- Professional, committed, and able to work effectively in a high-pressure environment.
- Willingness to take on challenges and work independently.
- No business travel is required for this position.
5. Preferred Certification
- PMP certification is an advantage.