Student Management Officer

SUNNYHILL ACE PTE. LTD.

Fact-Finding & Investigations: Assist the school's discipline team with misconduct and bullying cases.
Case Documentation: Document all case findings accurately and maintain proper records.
Discipline Monitoring: Monitor recalcitrant offenders and follow up on uniform and grooming issues.
Pastoral Support: Engage with offenders and victims to provide guidance and emotional support.
Premises Patrols: Conduct regular patrols of school grounds and nearby areas.
Student Supervision: Supervise students serving in-school suspension or detention.
CCTV Review: Assist with reviewing school CCTV footage during active case investigations.
Restorative Work: Facilitate restorative conversations and support delivery of corrective counselling.
Parent Engagement: Facilitate timely communication with parents regarding disciplinary cases.
Administrative Operations: Provide administrative support and assist the school operations team during school holidays.

Mondays to Thursdays: 7:30 AM – 4:30 PM (includes a 30-minute lunch break)
Fridays: 7:30 AM – 4:00 PM (includes a 30-minute lunch break)
HBL & School Holidays: Hours remain the same, but deployment shifts to administrative or operational support.

Personal Attributes: Calm under pressure when handling challenging situations with students and parents.
Youth Engagement: Passionate about working with children under 16 exhibiting behavioral issues.
Behavior Management: Confident in managing challenging behaviors and handling difficult conversations.
Technical Skills: Conversant in Microsoft Word, Excel, and the Google Drive ecosystem.
Domain Knowledge: Familiarity with restorative practices and standard case management processes.