Executive / Officer, Air Cargo

This position shall report to the Air Cargo Manager and perform roles & responsibilities such as but not limited to below:

• Supervise and coordinate daily air export operations, ensuring timely and accurate shipment handling.
• Prepare, review, and manage export documentation (e.g., airway bills, invoices, packing lists, permits, certificates of origin).
• Liaise with airlines, freight forwarders, customs, contractors and internal teams to ensure smooth cargo movement.
• Ensure truck dock slot allocation and coordinate with ground handling agents and contractors to optimize cargo flow and minimize delays.
• Monitor shipment schedules, track cargo status, and resolve operational issues promptly.
• Ensure compliance with international trade laws, customs regulations, and company policies.
• As an RCA-certified agent, ensure all procedures are strictly followed and conduct regular audits to maintain certification standards.
• Support the Export Manager in developing operational strategies and improving efficiency.
• Provide guidance and training to junior staff on export procedures and documentation.
• Maintain accurate records and generate reports on export activities and performance metrics.
• Assist in customer service by addressing inquiries and providing shipment updates.
• Any other duties as assigned by the supervisor

Mon to Fri 8:30am to 5:30pm & Alternate Saturdays 8:30am to 12:30pm

Requirements:

• Minimum Diploma holder in logistics discipline
• At least 3 years of air freight forwarding related work experience.
• Possessleadership skills to mentor a team.
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills