School Receptionist / Front Desk Administrative Assistant

SUNNYHILL ACE PTE. LTD.

Key Responsibilities

  • Front Desk Operations: Handle incoming telephone inquiries professionally (aiming to answer within 3 rings), greet walk-in visitors, and manage the receipt of goods, school mail, and parcel dispatches.
  • Message Management: Retrieve phone messages first thing in the morning and promptly route them to the respective school personnel.
  • Student Care: Attend to and address the daily immediate needs of primary school pupils at the counter.
  • Staff Support: Assist school staff with the loaning of educational resources and the administration of school surveys.
  • Logistics Maintenance: Sort and maintain the school uniform cupboards to ensure they remain neat and tidy.
  • Emergency Assistance: Participate and assist school staff in execution during urgent or critical scenarios, including building evacuations and emergencies.
  • Ad-hoc Duties: Perform general administrative support tasks assigned by the Administration Manager, Operations Manager, or School Leaders.
  • Education: Minimum GCE O-Level educational certification or equivalent.
  • Experience: At least 3 years of working experience in a receptionist or front-desk role within a local Singapore school environment is highly preferred.
  • Language Proficiency: Fluent in both spoken and written English, plus proficiency in a second language (e.g., Mandarin, Malay, or Tamil) to communicate effectively with diverse stakeholders.
  • Technical Skills: Proficient in using Microsoft Office applications (Word, Excel, and Outlook).
  • Soft Skills: Excellent interpersonal skills, a cooperative team-player attitude, and the ability to work under pressure during emergency situations.

Working Hours & Commitment

  • Weekly Schedule: Mondays to Fridays, 7:00 AM to 4:00 PM (includes a 30-minute lunch break).
  • Note: Service is not required on Saturdays, Sundays, and gazetted public holidays.

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