Wellness Supervisor

Job Description

We are seeking a dedicated and experienced Wellness Center Manager to lead daily operations while actively providing massage therapy services. This hybrid role combines leadership, customer service, and hands-on wellness expertise to ensure smooth shop operations and exceptional client care.

Key Responsibilities

• Oversee daily operations of the wellness center, ensuring cleanliness, safety, and service quality
• Supervise and support massage therapists and staff, including scheduling and performance monitoring
• Maintain hygiene standards, manage linen replacement, and sterilize equipment
• Provide massage services listed in the brochure, including foot reflexology, Tui Na, body oil massage, and deep tissue techniques
• Consult with clients to recommend appropriate treatments
• Maintain accurate records and ensure compliance with health regulations
• Accept all assigned clients and tasks without refusal
• Lead by example in professionalism, grooming, and customer interaction

Job Requirements

• Minimum 3 years of experience in massage therapy and wellness operations
• Strong leadership and organizational skills
• Proficient in foot reflexology, Tui Na, body oil massage, sports and/or deep tissue massage
• Able to work long hours and on public holidays
• Good communication and interpersonal skills
• Well-groomed and professional appearance
• Comfortable working with diverse clientele
• Flat salary (no commission)

Skills

• Team Leadership
• Massage Therapy
• Foot Reflexology
• Tui Na
• Deep Tissue Massage
• Hygiene & Safety Compliance
• Customer Service
• Operational Management