Community Engagement Executive | Bedok

Resident Outreach and Engagement

• Support the Constituency Office in ongoing outreach and engagement efforts with residents.
• Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
• Foster positive relationships with residents and stakeholders.

Frontline Customer Service

• Perform frontline counter duties at Bedok Community Club.
• Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
• Serve residents with compassion, professionalism, and a service-oriented mindset.

Administrative Support

• Provide administrative and operational support to the Constituency Office.
• Assist with data entry, records management, correspondence, and document preparation.
• Support scheduling, coordination, and follow-up of meetings and community activities.

Facilities and Event Operations

• Assist in the management and upkeep of CC facilities.
• Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
• Coordinate logistical and operational requirements for events and activities.

Systems and Digital Services

• Utilise internal systems and digital platforms to support resident services and operational processes.
• Maintain accurate records and ensure timely updates of relevant information.

Other Duties

• Carry out any other tasks and responsibilities as assigned by supervisors.
• Support organisational needs during peak periods, major events, and special projects.

Requirements

• Good interpersonal and communication skills.
• Customer service-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willingness to work flexible hours, including evenings and weekends when required for events.

This role is well-suited for individuals who enjoy interacting with residents, supporting community initiatives, and contributing to a vibrant and caring community environment.

Working Hours

Mon to Fri: 4 days weekday, Sat/Sun: 1day weekend

Total of 3PM shifts and 2AM shifts per week

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING