Social Work Associate (CREST)

HYPERSCAL SOLUTIONS PTE. LTD.

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

CREST (Community Outreach Team) is a vital community safety network supporting individuals at risk of or living with mental health conditions, including dementia, as well as their caregivers.

As a Social Work Associate, you will provide essential support in outreach activities, client care, and programme operations to promote mental wellness in the community. If you're passionate about mental health and eager to make a difference, this is a great opportunity to start or grow your career in community mental health!

Role & Responsibilities

  1. Programme Implementation
  • Help run targeted outreach and cognitive stimulation activities
  • Provide administrative, logistical and site support for client and CREST activities
  • Prepare resource materials for clients and caregivers
  1. Community Engagement & Outreach
  • Plan and support outreach to corporates and community organisations to promote mental wellness and raise awareness
  • Help organise, present and facilitate education and training programmes on mental health and coping strategies
  1. Client Support & Care Coordination

Assessment & Intervention

  • Support the initial assessment of walk-in and referred clients
  • Follow up on intervention plans, with guidance from senior team members
  • Provide mental health information and emotional support to individuals who may be at risk, and to their caregivers

Case Management

  • Support care coordination and link clients to services
  • Track clients' wellbeing and progress, and escalate to senior team members when needed
  • Carry out regular follow-ups and re-evaluations so clients continue to be well supported
  1. Data Management & Reporting
  • Collate programme data on time and support quarterly report submissions
  • Maintain programme data to track activities and client progress
  • Help prepare reports as required

QUALIFICATIONS

  • Diploma in social work, counselling, psychology, or a related healthcare or community care field
  • Preferably 2 to 3 years of relevant experience in healthcare or social services. Fresh graduates with relevant practicum experience are welcome to apply
  • Genuine interest in mental health advocacy and in supporting people living with mental health conditions, including dementia
  • Willingness to learn and grow
  • Takes ownership of your work, and knows when to seek guidance or escalate
  • Good communication and interpersonal skills for working with clients, caregivers and colleagues
  • Ability to offer compassionate emotional support to clients and caregivers
  • Organised and detail-oriented in programme and administrative work
  • Works well in a team and welcomes guidance from supervisors
  • An advantage: ability to communicate with clients and caregivers dialects (e.g. Hokkien, Teochew, Cantonese), so we can support clients in the language they are most comfortable with

OTHER INFORMATION

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd

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