Facebook Live Admin

DDSG GLOBAL PTE. LTD.

We're a growing online business that sells through Facebook Live. We're looking for a fast, organised and reliable Live Admin to run everything behind the scenes while the host is on camera.

What you'll do

  • Watch the live comments and record every order (name, item, size/colour, quantity) quickly and accurately
  • Reply to comments and Messenger enquiries during and after the live
  • Pin comments, share the live into groups, and remove spam
  • Send payment details to customers and check their payments
  • Update stock and tell the host right away when an item is sold out
  • Prepare products before the live
  • Pack orders on packing days
  • Send order confirmations and follow up on unpaid orders
  • Keep the order spreadsheet up to date for delivery

What we're looking for

  • Experience as a live-selling admin, online shop admin or customer service person (preferred)
  • Fast and accurate typing, and calm under pressure when comments come in fast
  • Comfortable with Facebook Page tools, Messenger, Excel or Google Sheets
  • Must understand both English and Chinese (reading and replying to comments in both)
  • Honest and able to handle customer payments
  • Able to work 5–6 days a week, 6–8 hours a day, including late evenings until 12 midnight

Details

  • Location: Singapore only (must be based in Singapore)
  • Pay: Fixed basic S$2,000 – S$2,500/month + commission
  • Working days: 5–6 days a week
  • Working hours: 6–8 hours a day
  • Packing days: 12pm – evening
  • Live days: about 7pm – 12 midnight
  • Packing and live are on separate days. The schedule will be arranged in advance
  • Start date: ASAP

To apply: WhatsApp Jimmy at 9888 0088 with (1) your experience and (2) your available days and hours.

【招聘】Facebook 直播后台助理 (Live Admin)

我们是一家通过 Facebook 直播销售的网店,现招聘反应快、细心、可靠的直播后台助理,在主播直播时负责所有幕后工作。

工作内容

  • 实时查看直播留言,快速准确记录订单(名字、商品、尺寸/颜色、数量)
  • 直播期间及之后回复留言和 Messenger 询问
  • 置顶留言、分享直播到群组、删除垃圾留言
  • 发送付款资料给顾客并核对付款
  • 更新库存,商品售罄时立即通知主播
  • 直播前准备商品
  • 在包装日负责包装订单
  • 发送订单确认,跟进未付款订单
  • 更新订单表格以便安排配送

要求

  • 有直播带货后台、网店管理或客服经验者优先
  • 打字快且准确,留言多时也能保持冷静
  • 熟悉 Facebook 专页工具、Messenger、Excel 或 Google Sheets
  • 必须懂中文和英文(能阅读并回复中英文留言)
  • 诚实可靠,能处理顾客付款
  • 每周工作 5–6 天,每天 6–8 小时,能配合晚上工作至午夜 12 点

待遇及地点

  • 地点:仅限新加坡(必须居住在新加坡)
  • 薪资:固定底薪 S$2,000 – S$2,500/月 + 佣金
  • 工作天数:每周 5–6 天
  • 工作时间:每天 6–8 小时
  • 包装日: 中午 12 点至傍晚
  • 直播日: 晚上约 7 点至午夜 12 点
  • 包装和直播分开不同日子,工作表会提前安排
  • 入职时间:尽快

申请方式:

请 WhatsApp Jimmy:9888 0088,并附上:(1) 相关经验,(2) 可工作的日子和时间。

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