Business Development Manager

New Business Development & Lead Generation

• Generate new business opportunities across Singapore and other SEA countries through outbound strategies, including targeted cold calling and executive networking.
• Present the MindCraft corporate profile confidently to prospective clients, effectively communicating the value of our software development, support, and platform support services.
• Qualify inbound leads generated by the India-based lead generation team and proactively schedule and conduct face-to-face client visits.
• Source opportunities that strictly align with MindCraft's core lines of business and technical capabilities.

Sales Process & Pre-Sales Management

• Own the end-to-end sales cycle from initial qualification, pipeline management, and positioning, all the way to contract negotiation and final closure.
• Maintain a healthy, accurate sales pipeline to track interactions, deal stages, and forecasting.
• Lead the pre-sales process by ensuring your presence in every client meeting, acting as the primary bridge between the customer and our technical teams.
• Collaborate closely with pre-sales and marketing teams to build tailored proposals, technical pitches, and targeted campaigns that address client pain points.

Account Management & Relationship Building

• Transition smoothly into a Relationship Manager role once a client is successfully onboarded, acting as their primary point of contact.
• Nurture long-term client relationships to ensure high customer satisfaction, retention, and service delivery alignment.
• Drive account expansion by identifying upselling and cross-selling opportunities within existing accounts to increase overall business revenue.

Cross-Border Collaboration

• Partner seamlessly with the India-based lead generation team, executing prompt follow-ups and attending face-to-face meetings arranged by them in the region.

Requirements & Qualifications

• Experience: 10+ years of successful Tech Sales or IT Professional Services sales experience, ideally within Singapore.
• Industry Knowledge: Proven track record of selling software development services, application support, or cloud/platform support models.
• Network: Strong existing professional network of local enterprise clients, IT managers, or CTOs/CIOs in Singapore is highly advantageous.
• Soft Skills: Exceptional presentation, negotiation, and cross-cultural communication skills, with a self-starter mindset to work independently in the field.