L1 Linux Support Patching Executive

HCL SINGAPORE PTE. LTD.

To be responsible for the patching and vulnerability management of all Infra environments across data centres

To perform patching in the Linux , troubleshooting.
Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
To participate in daily checks on Linux Servers and log any issues not already logged by monitoring and alerting.
To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.
To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.
To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.
Able to work Shifts that can be part of 24*7 operating model
To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

1 to 3yrs Working experience on Linux Servers (RHEL,CentOS,Ubuntu)
Should have basic knowledge of Linux/Unix commands and system administration tasks.
Familiar with VMware
Familiar with Linux Patching,L1 Troubleshooting Skills
Familiar with Windows OS – Not Mandatory
Basic understanding of Database (Oracle , MariaDB) – Not Mandatory
Coordinate tasks with multiple team and collaboration skills.
Skills on Excell are added advantage.
Good Communication and teamwork abilities
Willingness to work in shifts/weekend