Clinic assistant
HEALIX TCM PTE. LTD.
Job Summary
You will manage front desk and reception tasks including patient registration, appointment scheduling, billing, and payments. You will also handle administrative duties, maintain clinic cleanliness, support physicians, dispense medication, and care for medical equipment and supplies.
Responsibilities
- Register patients accurately to ensure proper documentation and smooth clinic operations
- Schedule patient appointments and send reminders to optimize clinic workflow and reduce no-shows
- Process billing and payments efficiently to maintain accurate financial records
- Manage records using Google Sheets and Excel to track clinic data and inventory
- Control inventory and procure medical supplies to ensure availability and prevent shortages
- Maintain clinic cleanliness to provide a safe and welcoming environment for patients and staff
- Assist physicians during consultations or procedures as needed to support patient care
- Dispense medication following clinic protocols to ensure patient safety and compliance
- Care for medical equipment and supplies to maintain functionality and readiness
Required competencies and certifications
- Ability to read and speak Chinese
- Ability to use Mac laptop/iPad