Restaurant Manager

Job Summary

You will oversee daily operations of a Chinese restaurant to deliver excellent customer service, ensure smooth workflow, and drive profitability through effective staff supervision, inventory management, and financial oversight.

Responsibilities

• Supervise restaurant staff to maintain high service standards and efficient workflow
• Manage customer reservations and respond to customer feedback to enhance satisfaction
• Coordinate with chefs and kitchen staff to ensure timely and quality food service during busy periods
• Ensure compliance with food safety regulations and company policies to maintain hygiene standards
• Recruit, train, and schedule employees to build a skilled and motivated team
• Monitor staff performance and foster a positive and productive working environment
• Manage inventory levels, order supplies, and collaborate with suppliers to control costs while maintaining ingredient quality
• Prepare sales reports, handle cash flow, monitor budgets, and implement strategies to increase revenue and customer satisfaction
• Communicate effectively with customers and staff to resolve issues and support restaurant operations under pressure

Preferred competencies and qualifications

• Experience in food and beverage operations to support effective restaurant management
• Ability to communicate in both English and Chinese to better serve diverse customers and staff