Service Engineer (Marine / Offshore)

The primary purpose of this role is to serve as a specialist in marine life-saving equipment diagnostics, repair, overhaul, maintenance and servicing. The role is expected to independently resolve complex issues and supporting service activities involving boats, hooks, davits, winches, cranes and other marine equipment.

Service

• Perform hands-on diagnosis, troubleshooting, repair, overhaul, commissioning and preventive maintenance of marine equipment particularly life-saving equipment and lifeboats.
• Serve as an experienced specialist within the service team, providing practical technical input
• Investigate faults, identify root causes and carry out safe, reliable and commercially practical repairs.
• Support customer enquiries and internal sales and service teams
• Perform service work on deck equipment and lifesaving appliances, including boats, hooks, davits, winches and cranes.
• Provide service solutions to deck equipment and lifesaving appliances which includes commissioning, inspection, maintenance, spare parts repair, refurbishment, upgrades, hook replacement, etc.
• Familiar with local shipyards and port procedures
• Utilize electronic, hydraulic and mechanical theory along with related knowledge to test and modify operational machinery. Administrative
• Complete thorough service reports to ensure all activities are documented and communicated effectively.
• Submission of claims, overtime and overseas allowances
• Report comments and feedback from customers to Service Coordinators or Service Manager Training
• Attend training and ensure that the technical skills and product knowledge are kept up to date
• Ensure the validity of relevant certifications to carry out service jobs, and renew accordingly for expiring certificates.

Minimum Requirements

• Relevant technical, marine engineering or mechanical engineering qualification.
• At least five years of hands-on experience in marine life-saving equipment (lifeboats) diagnostics, repair, overhaul and maintenance.
• Prior experience operating in offshore environment.
• Proven ability to troubleshoot complex faults independently and work effectively under operational pressure.
• Willingness and physical ability to work aboard vessels, in shipyards and offshore, including work at height, confined-space entry and irregular working hours where required.